What to expect when you reach out.
This process describes new psychotherapy inquiries. Family Consultation and Clinical Supervision follow separate inquiry and scheduling paths.
Send a general inquiry
Use the contact form for basic contact information and a nonclinical message. Do not include private health details.
Have a brief consultation
The free 10–15 minute call is a prospective psychotherapy fit and inquiry call, not treatment, assessment or Family Consultation.
Verify payment details
Confirm private-pay details or verify insurance participation, benefits and authorization requirements.
Schedule an initial session
If AlignCare appears to fit, paperwork is complete and an appointment is available, schedule the first session.
Build the plan together
The first meetings focus on your concerns, context, goals and whether the working relationship feels useful.
A conversation, not a performance.
Kristin may ask what brings you in, how the concern is affecting daily life, relevant history, current supports and what you hope will be different. You can ask questions, name concerns and say when you are not ready to discuss something.
Helpful to have ready
- Your calendar and preferred format
- Insurance information, if applicable
- A private telehealth space, if meeting online
- Questions about fees, policies or fit
You do not need to prepare a perfect explanation of what is wrong.
An inquiry is not a promise of an opening.
AlignCare currently has limited availability for new psychotherapy clients. Availability varies by service, schedule and appointment format. Please ask about current openings, telehealth options or waitlist availability.
Questions people often ask
Who does AlignCare Counseling serve?
AlignCare serves adults and older adults, with specialized focus on grief and loss, caregiver stress and burnout, aging and older-adult concerns, and major life transitions. Additional counseling includes anxiety, trauma/PTSD and support for veterans.
Where are services available?
AlignCare primarily provides telehealth to adults physically located in Florida during sessions. Limited in-person appointments are available by appointment only at the Venice office.
What is the free 10–15 minute consultation?
It is a brief prospective psychotherapy fit and inquiry call. It is not treatment, a clinical session, an assessment appointment or Family Consultation & Aging Care Planning.
What insurance does AlignCare list?
Current plans listed are Medicare, Florida Blue / BCBS and VA Community Care Network. Participation, authorization and individual benefits should be verified before treatment.
How are counseling and Family Consultation & Aging Care Planning different?
Counseling is mental-health treatment focused on the individual client. Family Consultation is separate private-pay professional guidance for families navigating aging and changing care needs. It is not psychotherapy and is not billed to insurance.
Does AlignCare provide couples therapy?
No. AlignCare Counseling does not provide couples therapy.
Does contacting the practice guarantee an appointment?
No. A general inquiry or consultation does not guarantee immediate or future availability.
Is the contact form appropriate for clinical details?
No. Do not include diagnoses, symptoms, treatment history or other private medical or mental health information in the general inquiry form.
Does AlignCare provide emergency care?
No. AlignCare does not provide emergency or crisis services. In an emergency, call 911 or go to the nearest emergency room.
Ask about current psychotherapy openings.
Availability varies by service, schedule and appointment format. An inquiry is not a promise of an opening.