Prepare without oversharing
Write down the main concern, what is being affected and two questions you want answered. Save clinical details for an appropriate private conversation.
Review what to expectEducational links and prompts to help adults, caregivers, veterans and families prepare for care and conversations.
Write down the main concern, what is being affected and two questions you want answered. Save clinical details for an appropriate private conversation.
Review what to expectList immediate safety questions, decisions needed this month, and issues that can wait. Identify who has authority and who needs information.
Explore Family Consultation & Aging Care PlanningCall the number on your insurance card and ask about network status, service coverage, deductible, copay and authorization.
See questions to askChoose a quiet room, use headphones if helpful, test your connection and have a backup contact plan.
Learn about telehealthAsk the appropriate VA contact about eligibility, referrals, authorization, approved dates and covered services before treatment.
Veteran counselingAlignCare does not provide emergency or crisis services. Use emergency services or crisis resources when immediate help is needed.
View crisis resourcesInformation on this website is general education and does not establish a therapist-client relationship, replace individualized mental health or medical care, or guarantee that AlignCare is appropriate for a particular person.
Availability varies by service, schedule and appointment format. An inquiry is not a promise of an opening.