Privacy Policy

Information you choose to provide

You may voluntarily submit your name, email address, phone number, preferred contact method, general service of interest and a brief nonclinical message through the general inquiry form.

Do not submit diagnoses, symptoms, detailed treatment history, medical records or other sensitive health information through the general website form. Submitting an inquiry does not establish a therapist-client relationship.

How inquiry information may be used

Inquiry information may be used to respond, provide general information about services, discuss availability, route the inquiry to an appropriate administrative or professional contact, and communicate about scheduling, service options or next steps.

Website operations and technical information

AlignCareCounseling.com and the service providers used to host, secure and operate it may process limited browser, device, referral, page-visit, performance and security information needed to deliver and protect the website.

Cookies and website analytics

The Accessibility Options widget stores display preferences in your browser’s local storage so they can persist on that device. Those preferences are not submitted to AlignCare through the widget.

AlignCare uses Google Analytics to understand website use. Google Analytics may use cookies and process limited device, browser, referral, approximate-location and page-visit information. The website does not send inquiry-form entries, names, email addresses, phone numbers, messages or medical or mental-health information submitted through the form to Google Analytics. Google Signals and advertising-personalization features are disabled.

Email, forms and clinical communication

Ordinary email and the website inquiry form are not appropriate for urgent or highly sensitive clinical communication. Established clients should use communication methods approved by the practice for clinical or account-related matters.

AlignCare does not provide emergency or crisis services through the website, email or voicemail. In an emergency, call 911 or go to the nearest emergency room.

Third-party services and links

The website uses hosting and email-delivery providers to operate the site and route a general inquiry to AlignCare Counseling. Those providers may process the information needed to deliver the request. Google Analytics may process the limited website-use information described above under Google’s own terms and privacy practices. The website may also link to independently operated scheduling systems, client portals, maps or external resources with their own privacy practices and terms.

Information security

AlignCare takes reasonable steps to protect information under its control. However, no website, email system or internet transmission can be guaranteed completely secure. Use practice-approved communication methods for sensitive clinical or health information.

Children

AlignCare’s website and clinical services focus on adults and older adults. The website is not designed to knowingly collect personal information directly from children.

Changes to this policy

AlignCare may update this Privacy Policy when website practices, technologies or legal requirements change. The current version will be posted here with an updated effective or review date.

Contact

Phone: 888-830-7849
Email: info@aligncarecounseling.com

For information about privacy rights associated with counseling records and protected health information, review the Notice of Privacy Practices.