Privacy Policy

Information you choose to provide

You may voluntarily submit your name, email address, phone number, preferred contact method, general service of interest and a brief nonclinical message through the general inquiry form.

Do not submit diagnoses, symptoms, detailed treatment history, medical records or other sensitive health information through the general website form. Submitting an inquiry does not establish a therapist-client relationship.

How inquiry information may be used

Inquiry information may be used to respond, provide general information about services, discuss availability, route the inquiry to an appropriate administrative or professional contact, and communicate about scheduling, service options or next steps.

Website operations and technical information

AlignCareCounseling.com may process limited browser, device, referral, page-visit, performance and security information needed to operate, secure and improve the website.

Cookies and similar technologies

The website may use cookies or similar technologies for functionality, security, performance or analytics. The specific technologies used may change over time, and this policy should be updated if optional analytics, advertising or tracking technologies are added.

Email, forms and clinical communication

Ordinary email and the website inquiry form are not appropriate for urgent or highly sensitive clinical communication. Established clients should use communication methods approved by the practice for clinical or account-related matters.

AlignCare does not provide emergency or crisis services through the website, email or voicemail. In an emergency, call 911 or go to the nearest emergency room.

Third-party services and links

The website may link to or use third-party services, including scheduling systems, client portals, maps, analytics tools or external resources. Those services may have separate privacy practices and terms. AlignCare is not responsible for the privacy practices of independently operated third-party websites.

Information security

AlignCare takes reasonable steps to protect information under its control. However, no website, email system or internet transmission can be guaranteed completely secure. Use practice-approved communication methods for sensitive clinical or health information.

Children

AlignCare’s website and clinical services focus on adults and older adults. The website is not designed to knowingly collect personal information directly from children.

Changes to this policy

AlignCare may update this Privacy Policy when website practices, technologies or legal requirements change. The current version will be posted here with an updated effective or review date.

Contact

Phone: 888-830-7849
Email: info@aligncarecounseling.com

For information about privacy rights associated with counseling records and protected health information, review the Notice of Privacy Practices.