Primarily telehealth across Florida · Limited Venice appointments888-830-7849
Frequently asked questions

Useful answers before you begin.

Learn about services, location, telehealth, sessions, fees, insurance, privacy and availability.

Clear answers

About counseling at AlignCare

Who does AlignCare Counseling serve?

AlignCare serves adults and older adults, with specialized focus on grief and loss, caregiver stress and burnout, aging and older-adult concerns, and major life transitions. Additional counseling includes anxiety, trauma/PTSD and support for veterans.

Where are services available?

AlignCare primarily provides telehealth to adults physically located in Florida during sessions. Limited in-person appointments are available by appointment only at the Venice office.

What is the free 10–15 minute consultation?

It is a brief prospective psychotherapy fit and inquiry call. It is not treatment, a clinical session, an assessment appointment or Family Consultation & Aging Care Planning.

What insurance does AlignCare list?

Current plans listed are Medicare, Florida Blue / BCBS and VA Community Care Network. Participation, authorization and individual benefits should be verified before treatment.

How are counseling and Family Consultation & Aging Care Planning different?

Counseling is mental-health treatment focused on the individual client. Family Consultation is separate private-pay professional guidance for families navigating aging and changing care needs. It is not psychotherapy and is not billed to insurance.

Does AlignCare provide couples therapy?

No. AlignCare Counseling does not provide couples therapy.

Does contacting the practice guarantee an appointment?

No. A general inquiry or consultation does not guarantee immediate or future availability.

Is the contact form appropriate for clinical details?

No. Do not include diagnoses, symptoms, treatment history or other private medical or mental health information in the general inquiry form.

Does AlignCare provide emergency care?

No. AlignCare does not provide emergency or crisis services. In an emergency, call 911 or go to the nearest emergency room.

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Choosing the right service

How are counseling and Family Consultation & Aging Care Planning different?

Counseling is mental-health treatment focused on the individual client. Family Consultation is a separate private-pay professional service focused on aging-related options, family decisions and practical next steps. It is not psychotherapy and is not billed to insurance.

Does AlignCare provide couples therapy?

No. AlignCare Counseling does not provide couples therapy.

How is clinical supervision different from therapy?

Clinical supervision focuses on professional practice, ethics and development for eligible professionals. It is not personal mental health treatment.

Can I use more than one type of service?

Possibly, but roles, boundaries, appropriateness and conflicts should be clarified before services begin.

Can a family member contact AlignCare for someone else?

A family member may make a general inquiry, but AlignCare must protect privacy and establish who is seeking which service.

Can I request a specific appointment time?

You may share preferences, but current or future availability is not guaranteed.

What should I include in the contact form?

Only basic contact details, the general service of interest and a brief nonclinical message. Do not include medical or mental health information.

Limited New-Client Availability

Ask about current psychotherapy openings.

Availability varies by service, schedule and appointment format. An inquiry is not a promise of an opening.